We are for the regularity of classes! But no one is immune from unforeseen circumstances, including the teacher. If a teacher was forced to cancel a lesson more than 4 hours before it started, our system automatically selects a substitute teacher. The teacher is selected for the lesson on the same day and time.
But it's worth bearing in mind that not all teachers speak the student's local language. Classes in the "English only" format are an interesting practice and a new experience for the student. Lessons with native speakers become a huge step forward in learning, help to overcome the language barrier. When a child does not have the opportunity to switch to his native language in class, he completely immerses himself in the English-speaking environment. Thanks to this, over time, he will not only speak, but also think in English.
🚩The substitute teacher sees the student's achievements in the personal account and will conduct the lesson further along the program.
Unfortunately, the system cannot always pick up a teacher at a convenient time for the student. In this case, the lesson will be returned to the balance.
After the first lesson with a substitute teacher, the system will remember the choice and in the future, if lessons are canceled by a permanent teacher, the system will try to book a lesson with the same teacher as with the previous replacement. If he is busy, the system will select a teacher from the general list according to the specified criteria .
If you do not want to take lessons with a substitute teacher, you can enable a ban on teacher selection in your personal account. This can be done in the "Settings" menu in your personal account.
